In times of crisis you can lose sight of what is important. Understanding healthcare benefits and services can be frustrating when faced with a dilemma. C.O.A.C.H. Consulting and Wellness Services, LLC is dedicated to helping you every step of the way. We are here to ensure your employees receive the best possible care. We assist with--
- Filing claims, appeals & other paperwork
- Checking the coding on unpaid claims
- Writing denial letters (benefits or claims)
- Calling insurance companies and providers
- Researching diagnosis & treatment options
- Researching prescription medications
- Researching Providers for your needs
- Coordinating appoints
- Managing your bills
- Negotiating charges and settlements
- Understanding health plan benefits
A C.O.A.C.H. Advocate can also provide:
- Information about hospital policies and procedures
- Information concerning the client's rights and responsibilities
- A way for you to voice issues, complaints or concerns
- An explanation as to how we will respond to your concerns or complaint.
- Action on your behalf to review complaints, concerns, inquiries, or needs
- Arrangements for a meeting if required to address your concern with the appropriate providers or facilities
You are welcome to contact a C.O.A.C.H. Advocate to simply discuss your situation. This can be done by:
- Telephone
- Fax
- In writing, by letter or email
- By appointment
- Office
Confidentiality is highly respected and maintained. The focus is on the best interest of the patient.
Upon meeting with a C.O.A.C.H. Advocate suggestions will be made regarding what can be done to address your issues or concerns. No action will be taken unless requested by the:
- Client
- Family on the client's behalf (if the patient is unable to make the request)
Email: employerservices@coachcaws.com