C.O.A.C.H. Consulting and Wellness Services, LLC is owned by Nakikia A. Walton, a healthcare and insurance advocate professional. She has many years experience working in the Life and Health insurance industry. She completed her undergraduate studies at Winston-Salem State University in 1998 earning a B.A. Degree in Mass Communication. She worked several years in broadcast television. However, she believed there was something more she needed to do. She changed professions and entered into the healthcare and insurance industry. She worked for a small insurance company before moving on to one of the biggest and well known insurance companies, Blue Cross and Blue Shield of North Carolina. Nakikia saw a need in her community and surrounding areas. She found there was and still is a need for healthcare education relating to health and wellness service and insurance literacy.
After years of dealing with individuals, families and health and wellness providers who have been affected negatively by the complexities of healthcare and health insurance in the United States, she decided it was time to become involved in finding a positive resolution through advocacy and education. In 2005, she went back to school, earning a Masters Degree in Health Services Administration from Strayer University in 2007. She is also a licensed Life and Health agent providing insurance products and services through companies such as Aflac, Aetna, Humana, Assurant, Golden Rule, Forethought Life and many others. Nakikia is an advocate for patient rights, quality care and treatment,health insurance literacy and health education.
"This is why C.O.A.C.H. Consulting & Wellness Services, LLC was created. C.O.A.C.H. Advocates are here to help those who are having trouble navigating through the complexities of the healthcare system. We help minimize confusion and frustration resulting from the lack of education and understanding of many terms and concepts of the healthcare system. The healthcare industry is very dynamic and complex. Many people do not realize why it is important to understand and follow the directions given by health and wellness proividers nor do they understand basic health insurance terms and concepts. This kind of health illiteracy can result in many of these individuals not seeking or receiving the health and wellness care they really need or spending more money out of pocket than they should. It is our job to help educate people about the dynamics of the healthcare industry and their rights as consumers of health and wellness services. We teach people how to choose and utilize health insurance and providers of health and wellness services that best fit their particular health and wellness needs. C.O.A.C.H. Consulting and Wellness Services, LLC was created to serve our communities. We believe healthcare is a human right and not just a privilege. We are here to help fight against adversities and take control over health and wellness issues. Our goal is to educate as many individuals and families as we can in an effort to increase healthy living and reduce unnessary healthcare cost. We believe everyone deserves equal access to quality care and treatment in order to maintain a healthy lifestyle not just those who can afford it. We are here to support individuals and families with obtaining the quality care and treatment they need for their health and wellness. C.O.A.C.H. Consulting and Wellness Services, LLC is dedicated to helping people live and be healthy."
Nakikia A. Walton, MHSA Owner/C.O.A.C.H. Advocate Independent Insurance Agent