If you or someone you know is confused by the healthcare system or you just need support, C.O.A.C.H. Consulting and Wellness Services, LLC can get you through the maze of confusion. We want to provide you with the peace of mind of knowing you are not alone.

      

 A C.O.A.C. H. Advocate can provide assistance with:

· Doctor and clinic visits
· Organizing your medical records
· Interpreting medical bills & reports
· Insurance or Medicare concerns
· Finding answers to medical questions
· Medical language & concepts
· Treatment options and medications
· Managing bills
· Filing claims & appeals
· Understanding explanation of benefits
· Understanding benefits available by insurance carrier(s) 

                    

A C.O.A.C.H. Advocate can also provide:

  • Information about hospital policies and procedures
  • Information concerning the client's rights and responsibilities
  • A way for you to voice issues, complaints or concerns
  • An explanation as to how we will respond to your concerns or complaint.
  • Action on your behalf to review complaints, concerns, inquiries, or needs
  • Arrangements for a meeting if required to address your concern with the appropriate providers or facilities

You are welcome to contact a C.O.A.C.H. Advocate to simply discuss your situation. This can be done by:

  • Telephone
  • Fax
  • In writing, by letter or email
  • By appointment
  • Office

Confidentiality is highly respected and maintained. The focus is on the best interest of the patient.

Upon meeting with a C.O.A.C.H. Advocate suggestions will be made regarding what can be done to address your issues or concerns. No action will be taken unless requested by the:

  • Client 
  • Family on the client's behalf (if the patient is unable to make the request)

         

 Email: ineed2bwell@coachcaws.com